As far back as the late 1990s, the Westfalen Group was faced with the issue of how it could shorten processing times for incoming invoices in accounts payable accounting. This was due to the fact that “document tourism” – sending documents by post to companies distributed across multiple locations – was causing long processing times and any discounts offered being lost. Consequently, the decision was taken to introduce a digital archive with a workflow for processing incoming invoices.
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